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INFORMATIVE QUESTIONS
FREQUENTLY ASKED QUESTIONS
How do I place an order and Do I need to create an account to shop?
Simply browse our website, add your desired items to the cart, proceed to checkout, and complete the order by providing your shipping details and payment method.
No, you can place an order as a guest. However, creating an account lets you track orders, save your wishlist, and access exclusive offers.
How long does delivery take & What are your shipping charges?
- Within Dhaka: Delivery takes 48 hours.
- Outside Dhaka: Delivery takes 72 hours.
Shipping charges vary based on your location and the size of your order. The exact cost will be displayed at checkout.
Are your products authentic?
Yes, we guarantee 100% authenticity for all products listed on Umart BD.
Do you offer discounts?
Yes, we regularly run promotional offers and discounts. Follow us on Facebook to stay updated.
Can I track my order?
Yes, you can track your order through the tracking number provided in your order confirmation email.
INFORMATION ABOUT US